FAQ + Policies

All products purchased from She’s Her cosmetics are final sale. We do not accept refunds, exchanges, or returns once an order has been placed. Please review your order carefully before completing your purchase.

It is the responsibility of the customer to ensure that the shipping address and order details are correct before placing an order. We cannot modify or cancel orders once they have been processed.

We take great pride in the quality of our products. If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will assess the issue and, if eligible, provide a replacement.

Orders are processed and shipped within 1-7 business days. Delivery times may vary depending on your location & holidays Shipping fees are non-refundable.

We are committed to protecting your privacy. Your personal information will only be used for processing orders and customer support purposes, and we will not share your details with third parties.